Log of Rosewood Series Drives

[lcoughey]

Model: ST2000LM007
P/N: 1R8174-568
FW: SBK2
Site: WU
SN: WCC
# of heads: 4 (0,1,2,3)
Head Preamp: 82 12

Symptom: Inaccessible file system
Cause: Head 1 barely reading, Damaged Translator
Solution: Fixed translator, read head 1 with very long read timeouts (very slowly)

[lcoughey]

Model: ST2000LM007
P/N: 1R8174-568
FW: SBK2
Site: WU
SN: WDZ
# of heads: 4 (0,1,2,3)
Head Preamp: C2 12

Symptom: Buzzing
Cause: Heads stuck to the platters, minor media damage
Solution: Moved heads to parking position, inspected heads & surface

[lcoughey]

Model: ST1000LM035
P/N: 1R8172-568
FW: SBM3
Site: WU
SN: WBZ
# of heads: 2 (0,1)
Head Preamp: 82

Symptom: Buzzing
Cause: Heads broken and jammed between platter and parking ramp
Solution: Needs head change, client declined

[lcoughey]

Model: ST2000LM007
P/N: 1R8174-568
FW: SBK2
Site: WU
SN: WDZ
# of heads: 4 (0,1,2,3)
Head Preamp: C2 12

Symptom: Files show up, but can't read them
Cause: Head 2 not reading, media damage
Solution: Replaced heads

[lcoughey]

Model: ST2000LM007
P/N: 1R8174-568
FW: SBK2
Site: WU
SN: WDZ
# of heads: 4 (0,1,2,3)
Head Preamp:

Symptom: Thrashing heads
Cause: Fatal head crash
Solution:

[lcoughey]

Model: ST2000LM007
P/N: 1R8174-568
FW: SBK2
Site: WU
SN: WDZ
# of heads: 4 (0,1,2,3)
Head Preamp:

Symptom: Thrashing heads
Cause: Fatal head crash
Solution:

[lcoughey]

Model: ST2000LM007
P/N: 1R8174-568
FW: SBK2
Site: WU
SN: WCC
# of heads: 4 (0,1,2,3)
Head Preamp:

Symptom: Not detected
Cause: Head 3 not reading, media damage
Solution: Needed a head change, client declined the quote