Can i get back damaged files?

A place to discuss pretty much anything related to storage, computers, data recovery or technology.
sakajo
Lurker
Posts: 26
Joined: Mon Feb 12, 2018 8:55 am

Re: Can i get back damaged files?

Post by sakajo »

Joep wrote: Tue Sep 04, 2018 9:00 pm Hello,

Well that's just RAM for caching, I'd let that for JPEG Recovery LAB to auto manage. It's just useful for slower devices like memory cards, by caching large parts in memory + faster storage devices some speed gain is possible.

Go with defaults is what I'd suggest right now. All settings should be default anyway except file types selected. So make sure to tick all of them. May seems counter productive, but knowing where a ZIP or JPEG file is means we don't have to look for MP4 there. So less noise basically when figuring out MP4.

With current version I see far less crashes in telemetry so I have good hope.

Kind regards,
Joep

Update above.
Joep
Official Product Rep
Posts: 171
Joined: Tue Feb 07, 2017 2:18 pm
Location: Netherlands
Contact:

Re: Can i get back damaged files?

Post by Joep »

Sorry I totally missed a new reply was added.

I have trouble locating this on my telemetry server so I can not determine what's going on .. It would be easiest to create the file at your PC locally. This can be done by starting JPEG Recovery LAB with a switch. So, you'd open a command prompt with admin rights > do what I do marked bold/blue followed by pressing enter >

Microsoft Windows [Version 10.0.17134.112]
(c) 2018 Microsoft Corporation. Alle rechten voorbehouden.

C:\WINDOWS\system32>cd\

C:\>cd program files

C:\Program Files>cd disktuna

C:\Program Files\Disktuna>cd jpeg recovery lab

C:\Program Files\Disktuna\JPEG Recovery LAB>jpegrecoverylab/log:log.txt

JPEG Recovery LAB will run and save logfile to log.txt. Please email me that file after program crash (joep@disktuna.com).
http://www.disktuna.com - video & photo repair & recovery service
Markdc
Newbie
Posts: 5
Joined: Wed Oct 24, 2018 9:34 am

Re: Can i get back damaged files?

Post by Markdc »

Hi,

Yes you can recover damaged data files or corrupt data files by installing free file recovery software from the internet. This software are easy to use and cost you no money at all.
You can search online...and various recovery tools are there .

Moderator note: I let this post through, but sense it is about to lead to spam. If it does, the user account, email, IP will be blocked and the account, posts and signatures will be deleted.
sakajo
Lurker
Posts: 26
Joined: Mon Feb 12, 2018 8:55 am

Re: Can i get back damaged files?

Post by sakajo »

Joep wrote: Thu Sep 13, 2018 1:43 pm Sorry I totally missed a new reply was added.

I have trouble locating this on my telemetry server so I can not determine what's going on .. It would be easiest to create the file at your PC locally. This can be done by starting JPEG Recovery LAB with a switch. So, you'd open a command prompt with admin rights > do what I do marked bold/blue followed by pressing enter >

Microsoft Windows [Version 10.0.17134.112]
(c) 2018 Microsoft Corporation. Alle rechten voorbehouden.

C:\WINDOWS\system32>cd\

C:\>cd program files

C:\Program Files>cd disktuna

C:\Program Files\Disktuna>cd jpeg recovery lab

C:\Program Files\Disktuna\JPEG Recovery LAB>jpegrecoverylab/log:log.txt

JPEG Recovery LAB will run and save logfile to log.txt. Please email me that file after program crash (joep@disktuna.com).

Hey Joe, any update? Did you recevie the telemetry data i sent by email?
Joep
Official Product Rep
Posts: 171
Joined: Tue Feb 07, 2017 2:18 pm
Location: Netherlands
Contact:

Re: Can i get back damaged files?

Post by Joep »

Hello,

No, no such file received as far as I can see .. What email address did you send from?
http://www.disktuna.com - video & photo repair & recovery service
Mikolly
Newbie
Posts: 1
Joined: Sat Apr 06, 2019 10:07 pm

Re: Can i get back damaged files?

Post by Mikolly »

Hello - I've run a few deep scans with Data Rescue 5 (trial version). I get through Phase 3. I see my lost files (images, movies, audio), but the Preview fails in a few ways. I get a message box saying the app has crashed (but it hasn't). Or nothing happens. I've been in touch with ProSoft. I've sent them Apple crash reports, DR support info zipped file. One of their info sheets says adjust ABL settings if Preview doesn't work properly. I have no idea where those are. Disk Warrior rebuilt my directory. Disk Drill failed. I'll try ProSoft again on Monday - but I'm close to giving up. Pricey Data recovery is the next option on another back up drive (same data). Long story. Any advice out there? I'm on El Capitan, MacBook Pro 2009.
lcoughey
Site Admin
Posts: 980
Joined: Thu Jan 08, 2015 7:23 pm
Location: Ontario, Canada
Contact:

Re: Can i get back damaged files?

Post by lcoughey »

Mikolly, now that we know everything you have tried, perhaps you can take a step back and explain why you need to recover your files.
Post Reply