Log of Seagate DM Series Issues

[lcoughey]

Model: ST2000DM001
P/N: 1CH164-575
FW: CC49
Site: WU
SN: W24
# of heads: 5 (0,1,2,3,4)

Symptom: Clicks and spins down
Cause: Fatal head crash
Solution: Unrecoverable

[lcoughey]

Model: ST1500DM003
P/N: 9YN16G-500
FW: CC4B
Site: TK
SN: Z24
# of heads: 5 (0,1,2,3,4)

Symptom: Clicks and spins down
Cause: Fatal head crash
Solution: Unrecoverable

[lcoughey]

Model: ST2000DM001
P/N: 1CH164-021
FW: HP34
Site: TK
SN: Z1E
# of heads: 4 (0,1,2,3)

Symptom: Inaccessible drive
Cause: media cache and head 2 only reads the first 1%
Solution: disabled media cache, increased head 2 read temperature setting in ROM

[lcoughey]

Model: ST2000DM001
P/N: 1CH164-302
FW: CC26
Site: SU
SN: S1E
# of heads: 4 (0,1,2,3)

Symptom: Corrupt file system
Cause: Head 0 only reads the first few percent, accompanied by client doing some sort of file system repair
Solution: Change heads, imported head adaptives from donor

Result: Nearly 100% clone with only a few bad sectors.