Page 1 of 1

Android background backup of photos not working

Posted: Wed Sep 06, 2017 5:05 pm
by lcoughey
With my new BlackBerry KeyONE with Android 7.1 on it, I've had an issue where it won't backup my photos until I open the Google Photos app. After an unnecessary reset of my phone (wipe and reload), I found the solution:

-> Settings -> Battery -> click on 3 dot menu -> Battery optimization -> All apps -> Photos

Set Photos to "Not optimized"

Repower phone and let it work its magic in the background.

I think this is a huge mistake to have it default to only backing up when the user opens Google Photos. There should be a menu option with the the Google Photos backup settings to choose battery optimization (backup only when Google Photos is open) or background backup (as soon as the photo is taken).