Seagate ST9500423AS Recovery

Discuss Seagate hard drives, their issues and data recovery.
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lcoughey
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Seagate ST9500423AS Recovery

Post by lcoughey »

Model: ST9500423AS
Client Symptoms: Drive was getting blue screen error when booting into Windows
Best Buy Diagnosis: Drive is corrupted, likely due to a virus
Recovery Force Diagnosis: Drive has 3 read/write heads (0,1,2) where head 0 is crashing

The Recovery Force team was able to tweak our imager settings to stabilize head 0 reading, allowing for a successful recovery for $350.
Jared
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Re: Seagate ST9500423AS Recovery

Post by Jared »

Not to defend computer viruses, but they sure do get blamed a lot for stuff that has nothing to do with them. Seems an easy way to shift blame when you have no idea what's actually wrong with the system.
lcoughey
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Re: Seagate ST9500423AS Recovery

Post by lcoughey »

It is good to see that the Ontrack partnership is paying off for Best Buy clients.
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