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Re: Log of Seagate DM Series Issues

Posted: Mon Feb 12, 2018 3:59 pm
by lcoughey
Model: ST2000DM001
P/N: 9YN164-500
FW: CC4B
Site: TK
SN: Z1E
# of heads: 4 (0,1,2,3)

Symptom: Drive not even spinning
Terminal Output:
SEA4 Boot ROM 2.0 (05/03/2010)
Copyright Seagate 2010

Flash boot code checksum failure!
Cause: ROM is blank, completely filled with 0xFFFF
Solution: unrecoverable

Re: Log of Seagate DM Series Issues

Posted: Mon Feb 12, 2018 6:06 pm
by LarrySabo
Cause: ROM is blank, completely filled with 0xFFFF
Yikes! How does that happen? Has the ROM been unsoldered/resoldered?

Re: Log of Seagate DM Series Issues

Posted: Mon Feb 12, 2018 11:41 pm
by lcoughey
LarrySabo wrote:
Mon Feb 12, 2018 6:06 pm
Cause: ROM is blank, completely filled with 0xFFFF
Yikes! How does that happen? Has the ROM been unsoldered/resoldered?
Not sure how it happened. ROM was not previously removed and the user is your vintage, without any tech knowledge. I'm wondering if they somehow tried to flash the ROM via the DLink NAS (no idea how they would do that) without success. No matter the cause, it is absolutely empty, unless you are a half-full kind of guy in which case it is absolutely full with 0xFFFF.

Re: Log of Seagate DM Series Issues

Posted: Wed Feb 21, 2018 9:19 pm
by lcoughey
Model: ST2000DM001
P/N: 1E6164-570
FW: SC48
Site: WU
SN: W1E
# of heads: 4 (0,1,2,3)

Symptom: Drive not coming ready
Cause: Bad sectors & firmware issues
Solution: Disabled media cache

Re: Log of Seagate DM Series Issues

Posted: Wed Feb 21, 2018 9:24 pm
by lcoughey
Model: ST2000DM001
P/N: 1CH164-020
FW: HP33
Site: TK
SN: Z1E
# of heads: 4 (0,1,2,3)

Symptom: Drive not coming ready
Cause: Failing heads, media damage and firmware issues
Solution: Disabled media cache, cleared g-list & donor heads