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Re: Log of Seagate DM Series Issues
Posted: Tue Aug 25, 2015 5:15 pm
by Jared
Model: ST3000DM001
P/N: 9YN166-500
Serial: W1F1....
FW: CC4B
Headmap: (0, 1, 2, 3, 4, 5)
Issue: Head 2 is very unstable. Will read for approx 5-10 min on cold startup, then becomes slow and stops reading.
Re: Log of Seagate DM Series Issues
Posted: Fri Aug 28, 2015 3:59 pm
by lcoughey
Model: ST3000DM001
P/N: 1CH166-571
FW: CC43
Site: SU
SN: S1F
# of heads: 6 (0,1,2,3,4,5)
Symptom: Stuck at BSY
Cause: Bad sectors and firmware issues
Solution: Fixed firmware issues
Re: Log of Seagate DM Series Issues
Posted: Fri Aug 28, 2015 4:01 pm
by lcoughey
Model: ST1000DM003
P/N: 1CH162-302
FW: CC46
Site: SU
SN: S1D
# of heads: 2 (0,1)
Symptom: Drive stuck at BSY
Cause: Bad sectors and fimware issues
Solution: Fixed firmware issues
Re: Log of Seagate DM Series Issues
Posted: Tue Sep 15, 2015 7:01 pm
by lcoughey
Model: ST3000DM001
P/N: 1CH166-302
FW: CC26
Site: TK
SN: Z1F
# of heads: 6 (0,1,2,3,4,5)
Symptom: Not coming ready
Cause: Firmware issues, head 1 barely reading
Solution: Regenerate translator & change heads
Re: Log of Seagate DM Series Issues
Posted: Wed Feb 17, 2016 9:22 pm
by lcoughey
Model: ST3000DM001
P/N: 1CH166-572
FW: CC46
Site: WU
SN: Z1F
# of heads: 6 (0,1,2,3,4,5)
Symptom: Not coming ready, clicking
Cause: Firmware issues, head 3 not reading
Solution: Edit various parameters in module 93, change heads
Re: Log of Seagate DM Series Issues
Posted: Wed Jun 22, 2016 5:34 pm
by lcoughey
Model: ST2000DM001
P/N: 9YN164-500
FW: CC4B
Site: WU
SN: Z1F
# of heads: 5
Symptom: Not coming ready, stuck at BSY
Cause: Firmware issues
Solution: Disabled media cache
Re: Log of Seagate DM Series Issues
Posted: Wed Aug 03, 2016 5:42 pm
by Bruno
Model: ST1000DM003
P/N: 1CH162-510
FW: CC47
Site: WU
SN: W1D
# of heads: 2 (0,1)
Symptom: Thrashing
Cause: Head crash
Solution: Unrecoverable
Re: Log of Seagate DM Series Issues
Posted: Wed Aug 17, 2016 2:46 pm
by lcoughey
Model: ST3000DM001 (Black Label from Apple iMac)
P/N: 1CH166-040
FW: AP15
Site: WU
SN: Z1F
# of heads: 6 (0,1,2,3,4,5)
Symptom: Hard drive not readable
Cause: Bad sectors
Solution: Image with hardware imager and recover file system
Re: Log of Seagate DM Series Issues
Posted: Mon Oct 03, 2016 2:35 pm
by lcoughey
Serial: W1E3...
Model: ST2000DM001
P/N: 1CH164-302
FW: CC26
Date: 13371
Site: WU
Number of heads: 4
Symptoms: cannot read sectors
Cause: damaged firmware and 1 head not reading
Solution: head change
Re: Log of Seagate DM Series Issues
Posted: Mon Oct 03, 2016 2:36 pm
by lcoughey
Serial: W1F2...
Model: ST2000DM001
P/N: 1CH164-302
FW: CC26
Date: 13371
Site: WU
Number of heads: 6
Symptoms: read errors
Cause: bad sectors
Solution: image drive with hardware imager