Log of Seagate DM Series Issues

Discuss Seagate hard drives, their issues and data recovery.
lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Mon Aug 28, 2017 6:43 pm

Model: ST3000DM001
P/N: 9YN166-500
FW: CC4B
Site: SU
SN: W1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: thrashing, staying BSY and no ID
Cause: damaged firmware, bad sectors and dead head 4
Solution: disabled media cache, changed heads

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Thu Aug 31, 2017 12:31 pm

Model: ST3000DM001
P/N: 1CH166-570
FW: CC83
Site: TK
SN: Z1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: a couple clicks and spins down
Cause: damaged heads
Solution: change heads

Bruno
Newbie
Posts: 3
Joined: Mon Jan 12, 2015 3:47 pm

Re: Log of Seagate DM Series Issues

Post by Bruno » Tue Sep 19, 2017 7:04 pm

Model: ST2000DM001
P/N: 1CH164-501
FW: CC24
Site: TK
SN: Z1E
# of heads: 4 (0,1,2,3)

Symptom: In accessible drive
Cause: corrupt glist, head 0 has read issues, bad sectors
Solution: cleared glist

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Fri Sep 22, 2017 6:15 pm

Model: ST2000DL003
P/N: 9VT166-302
FW: CC3C
Site: SU
SN: 6YD
# of heads: 6 (0,1,2,3,4,5)

Symptom: does not even try to spin
Terminal Error: DTC Init (or) Training Failed
Fix: Saved ROM and wrote to donor PCB

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Fri Sep 29, 2017 12:21 pm

Model: ST3000DM001
P/N: 1CH166-571
FW: CC43
Site: WU
SN: W1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: Inaccessible Drive gets stuck at BSY
Cause: Damaged glist, Head 2 has some slow downs and read errors
Solution: cleared glist

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Wed Oct 04, 2017 5:30 pm

Model: ST1500DM003
P/N: 9YN16G-302
FW: CC4C
Site: SU
SN: S24
Date: 12356
# of heads: 5 (0,1,2,3,4)

Symptom: Thrashing and Spins Down
Cause: Fatal Head Crash
Solution: Unrecoverable, DOA

Bruno
Newbie
Posts: 3
Joined: Mon Jan 12, 2015 3:47 pm

Re: Log of Seagate DM Series Issues

Post by Bruno » Thu Oct 12, 2017 1:20 pm

Model: ST2000DM001
P/N: 9YN164-500
FW: CC4B
Site: SU
SN: W24
# of heads: 5 (0,1,2,3,4)

Symptom: goes busy while accessing sectors
Cause: damaged glist, bad sectors
Solution: cleared glist

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Mon Dec 04, 2017 8:40 pm

Model: ST2000DM001
P/N: 9YN164-500
FW: CC4B
Site: TK
SN: Z1E
# of heads: 4 (0,1,2,3)

Symptom: In accessible drive
Cause: fatal head crash, rings etched into the platters, filter filled with debris
Solution: unrecoverable

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Wed Dec 27, 2017 3:22 pm

Model: ST2000DM001
P/N: 9YN164-570
FW: CC9C
Site: SU
SN: S2F
# of heads: 5 (1,2,3,4,5)

Symptom: Clicking
Cause: Fatal head crash
Solution: D.O.A., Unrecoverable

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Wed Dec 27, 2017 3:24 pm

Model: ST2000DM001
P/N: 9YN164-570
FW: CC9C
Site: SU
SN: S24
# of heads: 5 (0,1,2,3,4)

Symptom: Clicking and not accessible
Cause: Weak/Crashing Heads
Solution: Mirrored 93%, mostly with head 2 off in the latter part of the drive

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