Log of Seagate DM Series Issues

Discuss Seagate hard drives, their issues and data recovery.
Jared
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Posts: 64
Joined: Tue Jan 13, 2015 5:56 pm
Location: Providence, RI
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Re: Log of Seagate DM Series Issues

Post by Jared » Tue Aug 25, 2015 5:15 pm

Model: ST3000DM001
P/N: 9YN166-500
Serial: W1F1....
FW: CC4B
Headmap: (0, 1, 2, 3, 4, 5)

Issue: Head 2 is very unstable. Will read for approx 5-10 min on cold startup, then becomes slow and stops reading.

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Fri Aug 28, 2015 3:59 pm

Model: ST3000DM001
P/N: 1CH166-571
FW: CC43
Site: SU
SN: S1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: Stuck at BSY
Cause: Bad sectors and firmware issues
Solution: Fixed firmware issues

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Fri Aug 28, 2015 4:01 pm

Model: ST1000DM003
P/N: 1CH162-302
FW: CC46
Site: SU
SN: S1D
# of heads: 2 (0,1)

Symptom: Drive stuck at BSY
Cause: Bad sectors and fimware issues
Solution: Fixed firmware issues

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Tue Sep 15, 2015 7:01 pm

Model: ST3000DM001
P/N: 1CH166-302
FW: CC26
Site: TK
SN: Z1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: Not coming ready
Cause: Firmware issues, head 1 barely reading
Solution: Regenerate translator & change heads

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Wed Feb 17, 2016 9:22 pm

Model: ST3000DM001
P/N: 1CH166-572
FW: CC46
Site: WU
SN: Z1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: Not coming ready, clicking
Cause: Firmware issues, head 3 not reading
Solution: Edit various parameters in module 93, change heads

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Wed Jun 22, 2016 5:34 pm

Model: ST2000DM001
P/N: 9YN164-500
FW: CC4B
Site: WU
SN: Z1F
# of heads: 5

Symptom: Not coming ready, stuck at BSY
Cause: Firmware issues
Solution: Disabled media cache

Bruno
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Posts: 3
Joined: Mon Jan 12, 2015 3:47 pm

Re: Log of Seagate DM Series Issues

Post by Bruno » Wed Aug 03, 2016 5:42 pm

Model: ST1000DM003
P/N: 1CH162-510
FW: CC47
Site: WU
SN: W1D
# of heads: 2 (0,1)

Symptom: Thrashing
Cause: Head crash
Solution: Unrecoverable

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Wed Aug 17, 2016 2:46 pm

Model: ST3000DM001 (Black Label from Apple iMac)
P/N: 1CH166-040
FW: AP15
Site: WU
SN: Z1F
# of heads: 6 (0,1,2,3,4,5)

Symptom: Hard drive not readable
Cause: Bad sectors
Solution: Image with hardware imager and recover file system

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Mon Oct 03, 2016 2:35 pm

Serial: W1E3...
Model: ST2000DM001
P/N: 1CH164-302
FW: CC26
Date: 13371
Site: WU
Number of heads: 4

Symptoms: cannot read sectors
Cause: damaged firmware and 1 head not reading
Solution: head change

lcoughey
Site Admin
Posts: 348
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Mon Oct 03, 2016 2:36 pm

Serial: W1F2...
Model: ST2000DM001
P/N: 1CH164-302
FW: CC26
Date: 13371
Site: WU
Number of heads: 6

Symptoms: read errors
Cause: bad sectors
Solution: image drive with hardware imager

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