ST2000DM001 - "SNOOOZZZZZZEEE Retry"

Discuss Seagate hard drives, their issues and data recovery.
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lcoughey
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ST2000DM001 - "SNOOOZZZZZZEEE Retry"

Post by lcoughey »

Just when I think I have seen it all, we get another Seagate Grenada DM series drive with a completely different issue, although the symptoms are the same.
Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
TCC:0024

SNOOOZZZZZZEEE Retry
SNOOOZZZZZZEEE Retry
SNOOOZZZZZZEEE Retry
No HOST FIS-ReadyStatusFlags 0002A1A1
lcoughey
Site Admin
Posts: 966
Joined: Thu Jan 08, 2015 7:23 pm
Location: Ontario, Canada
Contact:

Re: ST2000DM001 - "SNOOOZZZZZZEEE Retry"

Post by lcoughey »

A year after the fact, we finally now have a solution and were able to fully recover this client's data.
lcoughey
Site Admin
Posts: 966
Joined: Thu Jan 08, 2015 7:23 pm
Location: Ontario, Canada
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Re: ST2000DM001 - "SNOOOZZZZZZEEE Retry"

Post by lcoughey »

In going back on my notes, I thought it might be a good idea to post some general details about what the issue was with this drive.

1. This model of Seagate Grenada was one of the earlier models where terminal access to the SA was locked down.
2. The underlying issue, after getting terminal access was resolved by disabling media cache and clearing the glist
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