Log of Seagate DM Series Issues

Discuss Seagate hard drives, their issues and data recovery.
lcoughey
Site Admin
Posts: 341
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Mon Feb 12, 2018 3:59 pm

Model: ST2000DM001
P/N: 9YN164-500
FW: CC4B
Site: TK
SN: Z1E
# of heads: 4 (0,1,2,3)

Symptom: Drive not even spinning
Terminal Output:
SEA4 Boot ROM 2.0 (05/03/2010)
Copyright Seagate 2010

Flash boot code checksum failure!
Cause: ROM is blank, completely filled with 0xFFFF
Solution: unrecoverable

LarrySabo
Lurker
Posts: 16
Joined: Fri Jan 30, 2015 2:36 am

Re: Log of Seagate DM Series Issues

Post by LarrySabo » Mon Feb 12, 2018 6:06 pm

Cause: ROM is blank, completely filled with 0xFFFF
Yikes! How does that happen? Has the ROM been unsoldered/resoldered?

lcoughey
Site Admin
Posts: 341
Joined: Thu Jan 08, 2015 7:23 pm

Re: Log of Seagate DM Series Issues

Post by lcoughey » Mon Feb 12, 2018 11:41 pm

LarrySabo wrote:
Mon Feb 12, 2018 6:06 pm
Cause: ROM is blank, completely filled with 0xFFFF
Yikes! How does that happen? Has the ROM been unsoldered/resoldered?
Not sure how it happened. ROM was not previously removed and the user is your vintage, without any tech knowledge. I'm wondering if they somehow tried to flash the ROM via the DLink NAS (no idea how they would do that) without success. No matter the cause, it is absolutely empty, unless you are a half-full kind of guy in which case it is absolutely full with 0xFFFF.

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