An article has just been posted to the Recovery Force website for technicians who aren't sure what is safe and unsafe to try when they encounter a failing hard drive.
http://www.recoveryforce.com/how-to-tri ... chnicians/
Search found 978 matches
- Wed Feb 11, 2015 3:13 pm
- Forum: Technical Support
- Topic: Guide for Technicians: How to Triage a Hard Drive for Data Recovery
- Replies: 0
- Views: 8117
- Wed Jan 28, 2015 6:38 pm
- Forum: Seagate Hard Drive Recovery
- Topic: Seagate ST9500423AS Recovery
- Replies: 2
- Views: 5443
Re: Seagate ST9500423AS Recovery
It is good to see that the Ontrack partnership is paying off for Best Buy clients.
- Wed Jan 28, 2015 5:42 pm
- Forum: Seagate Hard Drive Recovery
- Topic: Seagate ST9500423AS Recovery
- Replies: 2
- Views: 5443
Seagate ST9500423AS Recovery
Model: ST9500423AS Client Symptoms: Drive was getting blue screen error when booting into Windows Best Buy Diagnosis: Drive is corrupted, likely due to a virus Recovery Force Diagnosis: Drive has 3 read/write heads (0,1,2) where head 0 is crashing The Recovery Force team was able to tweak our image...
- Mon Jan 26, 2015 1:19 pm
- Forum: Seagate Hard Drive Recovery
- Topic: Seagate ST1000DM003 Recovery
- Replies: 3
- Views: 11187
Re: Seagate ST1000DM003 Recovery
Drive clicked and would stick at BSY state. Terminal output was something like this (grabbed from another similar case): Boot 0x40M Spin Up TCC-0019[0x000065B4][0x00006A20][0x00006E8C] Trans. Rst 0x40M MC Internal LPC Process Spin Up TCC-0019 (P) SATA Reset MCMainPOR: Start: Check MCMT Version: Curr...
- Tue Jan 20, 2015 2:44 pm
- Forum: Seagate Hard Drive Recovery
- Topic: Seagate ST1000DM003 Recovery
- Replies: 3
- Views: 11187
Seagate ST1000DM003 Recovery
Symptoms:
- This drive is not being detected by any system
Diagnosis:
- Firmware, sector and possible file system damage
Recovery Process:
- Did a work around to get by firmware issues
- Mirrored the drive with minimal sectors
In short, 100% of the data was recovered for $350.
- This drive is not being detected by any system
Diagnosis:
- Firmware, sector and possible file system damage
Recovery Process:
- Did a work around to get by firmware issues
- Mirrored the drive with minimal sectors
In short, 100% of the data was recovered for $350.
- Thu Jan 15, 2015 3:45 pm
- Forum: Data Recovery Trends
- Topic: Western Digital Passports
- Replies: 1
- Views: 7525
Western Digital Passports
We are seeing a surge in Western Digital Passport hard drives of all capacities coming in for recovery. In most cases, the heads have crashed down onto the platter surfaces, suggesting that they were bumped or dropped while powered on.
- Tue Jan 13, 2015 6:13 pm
- Forum: General Discussions
- Topic: Hard Drive Data Recovery Help
- Replies: 21
- Views: 26078
Re: Hard Drive Data Recovery Help
I recommend you take the drive to Data-Medics in Providence RI. The owner there is absolutely inept and will likely start by licking your spit off the platters, then put them one-by-one on his old record player and read each surface to a cassette tape.
- Sun Jan 11, 2015 5:08 pm
- Forum: Real Data Recovery Cases
- Topic: Fatal Head Crash
- Replies: 4
- Views: 11041