Search found 344 matches

by lcoughey
Wed Feb 21, 2018 9:24 pm
Forum: Seagate Hard Drive Recovery
Topic: Log of Seagate DM Series Issues
Replies: 44
Views: 13092

Re: Log of Seagate DM Series Issues

Model: ST2000DM001
P/N: 1CH164-020
FW: HP33
Site: TK
SN: Z1E
# of heads: 4 (0,1,2,3)

Symptom: Drive not coming ready
Cause: Bad sectors & firmware issues
Solution: Disabled media cache, cleared g-list
by lcoughey
Wed Feb 21, 2018 9:19 pm
Forum: Seagate Hard Drive Recovery
Topic: Log of Seagate DM Series Issues
Replies: 44
Views: 13092

Re: Log of Seagate DM Series Issues

Model: ST2000DM001
P/N: 1E6164-570
FW: SC48
Site: WU
SN: W1E
# of heads: 4 (0,1,2,3)

Symptom: Drive not coming ready
Cause: Bad sectors & firmware issues
Solution: Disabled media cache
by lcoughey
Wed Feb 21, 2018 6:30 pm
Forum: General Discussions
Topic: Anyone else able to answer "a simple question?"
Replies: 0
Views: 6

Anyone else able to answer "a simple question?"

I had a chat session with someone who appears to be upset because I was unable to answer their simple question. Perhaps I didn't have enough coffee yet today, but I am unable to determine exactly what they are trying to ask, let alone find the "simple question." Anyone see something I'm missing? wei...
by lcoughey
Fri Feb 16, 2018 1:40 pm
Forum: Disk Imaging and Cloning
Topic: HDD SuperClone - Feature Requests
Replies: 0
Views: 36

HDD SuperClone - Feature Requests

With HDD SuperClone moving to a GUI only interface, which is really nice, I thought I'd list some features that I'd love to see in the future, even if they are only included in a paid pro version. 1. Allow for a smaller version of the interface. It would be nice to shrink the window down to show the...
by lcoughey
Fri Feb 16, 2018 1:30 pm
Forum: Disk Imaging and Cloning
Topic: HDD Superclone GUI
Replies: 1
Views: 25

Re: HDD Superclone GUI

I've notified the developer of the issue with the Ubuntu interface. After installing and switching to gnome, the gui now works great.
by lcoughey
Wed Feb 14, 2018 6:32 pm
Forum: Disk Imaging and Cloning
Topic: HDD Superclone GUI
Replies: 1
Views: 25

HDD Superclone GUI

It seems as though the Ubuntu GUI design which moves the in-app menu to the top bar to mimic a mac doesn't work with HDD SuperClone, leaving me without any menu.
by lcoughey
Wed Feb 14, 2018 5:51 pm
Forum: General Discussions
Topic: Can i get back damaged files?
Replies: 7
Views: 133

Re: Can i get back damaged files?

Please do follow-up. It is not only helpful for us to know what worked and didn't work, but the information is useful for others who may stumble upon this thread with the same questions.
by lcoughey
Wed Feb 14, 2018 1:13 pm
Forum: General Discussions
Topic: Can i get back damaged files?
Replies: 7
Views: 133

Re: Can i get back damaged files?

Okay...it is probably more a case of the recovery software not being able to work around the file fragmentation of the larger files. If the drive was HFS+ formatted on a Mac, the best program for the recovery is Data Rescue in Mac OS. You may also want to try R-Studio , either in Windows or Mac OS.....
by lcoughey
Mon Feb 12, 2018 11:41 pm
Forum: Seagate Hard Drive Recovery
Topic: Log of Seagate DM Series Issues
Replies: 44
Views: 13092

Re: Log of Seagate DM Series Issues

Cause: ROM is blank, completely filled with 0xFFFF Yikes! How does that happen? Has the ROM been unsoldered/resoldered? Not sure how it happened. ROM was not previously removed and the user is your vintage, without any tech knowledge. I'm wondering if they somehow tried to flash the ROM via the DLi...
by lcoughey
Mon Feb 12, 2018 3:59 pm
Forum: Seagate Hard Drive Recovery
Topic: Log of Seagate DM Series Issues
Replies: 44
Views: 13092

Re: Log of Seagate DM Series Issues

Model: ST2000DM001 P/N: 9YN164-500 FW: CC4B Site: TK SN: Z1E # of heads: 4 (0,1,2,3) Symptom: Drive not even spinning Terminal Output: SEA4 Boot ROM 2.0 (05/03/2010) Copyright Seagate 2010 Flash boot code checksum failure! Cause: ROM is blank, completely filled with 0xFFFF Solution: unrecoverable